Staff sign-in
Enter your agency email. We’ll send a one-time sign-in link — no password needed. Access is limited to staff already on file.
1. Find a client
2. Issue or manage intake links —
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Working Folder — Ongoing Documents & Recertification Forms
Once intake is complete, use this to send a client anything beyond the standard intake packet — a recertification form, an updated authorization, a reference PDF — without a schema change. Every client also gets one permanent portal link where everything assigned to them (intake plus working folder) lives in one place.
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Define a new form
Upload the blank PDF clients will view. This isn’t a fillable form — clients just view/download it and check a box confirming they received it.
GAPP Admission Checklist (staff/RN use only — the client never sees this)
Check each box only once the item has been obtained, reviewed, and is ready for submission. All items must be checked before the packet is submitted to the GAPP coordinator for prior authorization.
GAPP Transfer / Shared Hours Checklist (staff use only — for member transfers or shared-hours requests; not needed for every GAPP client)
This checklist isn’t active for this client. Turn it on only if this case involves a transfer to/from another GAPP agency, or a shared-hours request between two agencies.
Complete only if this member is transferring to a different GAPP agency.
Complete only if this member’s approved hours are being split between two GAPP agencies. Attach Appendix S to the agency’s PA submissions.
New client intake
Use this when you’re taking a new client’s basic information yourself — for example on an inquiry call. Submitting creates the client record, files this as their completed Home Care Intake Form (same as if they’d filled it out online), and gets the rest of the onboarding forms ready to send.
Client created —
GAPP Audit Readiness
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